Strategic Revenue Management of Preemptive versus Non-Preemptive Queues
Consider a two-class unobservable priority queue, with Poisson arrivals, generally distributed service, and strategic customers. Customers are charged a fee when joining the …
Social Welfare and Price of Anarchy in Preemptive Priority Queues
Consider an unobservable M|G|1 queue with preemptive-resume scheduling and two priority classes. Customers are strategic and may join the premium class for a fee. We analyze the …