Strategic Revenue Management of Preemptive versus Non-Preemptive Queues
2021-03-01·
,·
0 min read
Dr. Jonathan Chamberlain
David Starobinski
Abstract
Consider a two-class unobservable priority queue, with Poisson arrivals, generally distributed service, and strategic customers. Customers are charged a fee when joining the premium class. We analyze the maximum revenue achievable under the non-preemptive (NP) and preemptive-resume (PR) policies, and show that a provider is always better off implementing the PR policy. Further, the maximum revenue under PR is sometimes achieved when only a fraction of the customers join the premium class.
Type
Publication
Operations Research Letters
Authors
Dr. Jonathan Chamberlain
(he/him)
Unaffiliated Researcher
As a Graduate Research Fellow with BU NISLAB, I published a number of papers, including a paper in collaboration with the Ohio State ElectroScience Laboratory stablishing the economic feasibility of sharing for wholesale commercial markets yielding priority to mission critical Earth Exploration Satellite Service-passive (EESS-passive) radiometers which received the Runner-Up accolade for Best Paper on the Policy Track at IEEE DySpan 2024. I was also actively involved in multiple service roles, including serving on the executive board of the Boston University Student Association of Graduate Engineers in various roles, membering on an advisory committee providing feedback for university initiatives and proposed policy updates to the Associate Provost for Graduate Affairs, and co-organized the 10th and 11th editions of the BU Center for Information and Systems Engineering Graduate Student Workshops in 2024 and 2025. For these efforts, as well as my work mentoring students both within the NISLAB and in other projects as well as my published research, I was recognized with the BU ECE Department Doctoral Acheivement Award for the 2024-25 academic year. I additionally had the privilege of participating in the 2025 NSF NeTS Early Career Investigators workshop.